GetIt Remote™ | Privacy Policy
Privacy Notice

The privacy of your information is important to GetIt Remote L.L.C. (“GetIt Remote,” “We,” “Us,” or “Our”). Accordingly, We have developed this privacy notice (the “Privacy Notice”) in order to describe Our policies on the collection, use, retention, and disclosure of the information provided to or obtained by Us on account of your downloading of, installation of, access to, registration for, and use of (collectively, “Use” or “Using”) this software product (the “Product”). Each time you Use the Product, you acknowledge and consent to Our collection, use, retention, and disclosure of such information as set forth in this Privacy Notice.

Important! Please read regarding children under 13

The Product is intended for general audiences, but is not intended for or directed to children less than thirteen (13) years of age. Children under thirteen (13) are not permitted to Use the Product.

We are committed to protecting the privacy needs of children, and We encourage every parent and guardian to take an active role in their child’s online activities and interests. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided Us with personal information, please contact Us as provided for below. If We become aware that a child under 13 has provided Us with personal information, We will take reasonable steps to remove such information and discontinue such child’s Use of the Product.

Information About You

In order to Use the Product, you will be required to create a user name and password, an account, or both. Moreover, you may provide, and, in some circumstances, may be required to provide, certain personal information, such as your name, your company’s name, your email address, your address, your phone number, and your user name and password (collectively, “User Information”).

Also, when Using the Product or otherwise communicating with Us, you may provide suggestions, enhancements, requests, recommendations, testimonials, comments, reviews, or other feedback (collectively, “Suggestions”). Furthermore, when Using the Product, you may, knowingly or unknowingly, purposefully or automatically, provide certain technical and statistical information about your Use of the Product, such as information about the date and time of your Use of the product (collectively, “Log Information”).

Collection, Use, Retention, and Disclosure

User Name and Password

You are solely responsible for safeguarding and maintaining the confidentiality of your user name and password, and you shall promptly notify Us of any loss, theft, or unauthorized use of your user name and password. We will collect, use, retain, and disclose your user name and password primarily to facilitate your Use of the Product, and as otherwise set forth in this Privacy Notice.

User Information

We may collect, use, retain, and disclose User Information to, among other uses: (i) facilitate your Use of the Product; (ii) to send invoices to you for your Use of the Product; (iii) provide information to you about GetIt Remote and the Product; (iv) respond to your inquiries or requests for assistance, or to provide you with customer service, (v) provide information to you about updates or upgrades to the Product, (vi) contact you about GetIt Remote, the Product, or other products or services offered by Us, (vii) evaluate, modify, and improve the Product and Our business, and (viii) for other internal business purposes. Please note that by providing User Information, you are granting Us permission to contact you, by phone, mail, email, or otherwise, and to send you promotional or other marketing information about GetIt Remote, the Product, and Our offerings, products, and services.

Suggestions

We will collect, use, retain, and disclose Suggestions primarily for the purposes of evaluating, modifying, and improving the Product and Our business. However, We may use certain Suggestions within advertisements, marketing materials, or other promotions to promote the Product or Our business. That said, such use of Suggestions will contain no personally identifiable information about you unless we first obtain consent from you. Moreover, We may collect, use, retain, and disclose Suggestions to, among other uses: (i) provide information to you about GetIt Remote and the Product, (ii) respond to inquiries, (iii) contact you about GetIt Remote, the Product, or other products or services offered by Us, (iv) provide information to you about updates or upgrades to the Product; and (v) for other internal business purposes.

Log Information

We may collection, use, retain, and disclose Log Information to, among other uses: (i) analyze and track user behavior (including your behavior) with respect to the Product, (ii) personalize your experience with the Product, (iii) associate Log Information with other information about you, (iv) provide or enable certain functionalities or features of the Product, (v) better understand how you interact with the Product, (vi) improve the quality of the Product and Our business, (vii) monitor aggregate usage of the Product by Product users, (viii) keep records, (ix) display or send certain advertising to you or other users, and (x) for other internal business purposes.

Financial Information

To pay the subscription fees for the Product, You will be required to complete the payment section of the registration process for the Product. That payment section will be managed and operated by a third party vendor, not GetIt Remote. At this time, that third party vendor is Authorize.Net. Accordingly, you will be required to provide that third party vendor with your credit card information along with other personal information (collectively, “Payment Information”), and You hereby acknowledge and agree that you do so at Your sole discretion and risk. GetIt Remote will not collect, retain, or disclose such credit card information, but the third party vendor may. Your contract with the third party vendor, not GetIt Remote, governs the processing of Your payment of the subscription fees and the collection, use, retention, and disclosure of such Payment Information. You can access Authorize.Net’s “Privacy Policy” here.

Legal Uses of Information

We may use and disclose User Information, Suggestions, and Log Information if We believe, in Our sole discretion, that such disclosure is reasonable necessary to: (i) take action regarding suspected illegal activities on or through the Product, (ii) enforce or apply the terms and conditions of agreements relating to the Product, such as the Terms of Use for the Product, (iii) comply with legal process or other government inquiry, such as a warrant, subpoena, statute, judicial proceeding, or other legal process served upon GetIt Remote, or (iv) protect Our rights, reputation, and property, or that of Our users, affiliates, or the public.

Engagement of Third Parties

GetIt Remote may engage, on behalf of GetIt Remote, third party contactors to collect, use, retain, and disclose the information provided to or obtained by Us on account of your Use of the Product and in accordance with this Privacy Notice. To the extent GetIt Remote does so, these third parties will have access to such information, including, without limitation, User Information, Suggestions, and Log Information.

Security

GetIt Remote, or its third party contractors, follow generally accepted industry standards to protect user names and passwords, User Information, and other personally-identifiable information, both during transmission and once We receive it. At this time, all such information is stored in a secure SQL database on the Microsoft Azure platform, which is secured, firewalled, and protected by Microsoft. All user name and passwords are encrypted in the database as well. You acknowledge and agree that such steps are commercially reasonable. Please note, however, no method of transmission over the Internet or via mobile device, or method of electronic retention, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect such information, We cannot guarantee its absolute security.

Opt-Out

We will not collect, use, retain, or disclose any information about you if you never Use the Product. When registering for the Product, you will be required to submit certain User Information in the required data-entry fields. You will also have the option to provide certain other User Information in non-required data-entry fields; however, you may choose not to do so.

Once you begin Using the Product, You may opt-out of Our future collection of your User Information, Suggestions, and Log Information, by: (i) discontinuing your Use of the Product, (ii) sending a request to us as set forth below asking Us to delete your account and to terminate your Use of the Product, and (iii) uninstalling the Product from your device. While We will promptly stop the collection of such information upon the completion of these steps, Our use, retention, and disclosure of previously-obtained information in accordance with the terms of this Privacy Notice may continue indefinitely even after the completion of these steps.

Business Transitions

In the event GetIt Remote goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of Our assets, then User Information, Suggestions, and Log Information may be among the assets transferred. A successor-in-interest may have different privacy policies from GetIt Remote, and GetIt Remote cannot guarantee that any successor-in-interest will carry out the terms of this Privacy Notice.

Cookies

Moreover, when Using the Product, you may, knowingly or unknowingly, purposefully or automatically, provide certain other technical and statistical information obtained from “Cookies”, such as your browser type, your IP address, your requested URL, your referring URL, your browser language, and the pages you view (also included within the definition of “Log Information”). “Cookies” is a term used to describe certain technology, such as cookies, web beacons, web bugs, local shared objects, and similar technology, which may have unique identifiers and may reside, among other places, on your computer, in emails We send you, and on the pages associated with the Product or portions thereof. Cookies may transmit information about you or your Use of the Product. Cookies may be transferred to your computer by GetIt Remote or otherwise. Some Cookies are deleted from your computer when you close your browser, while others remain on your hard drive for an extended period of time. You may be able to modify your browser preferences to accept all Cookies, to be notified when a Cookie is set, or to reject some or all Cookies. If you choose not to accept Cookies, you may not be able to Use certain portions or functions of the Product.

Aggregated Information

GetIt Remote may cull, de-identify, and aggregate certain data from within the set of User Information, Suggestions, and Log Information (collectively, “Aggregated Information”). We may collect, use, retain, and disclose Aggregated Information to, among other uses: (i) evaluate, modify, and improve the Product and Our business, (ii) conduct industry analysis, demographic profiling, and the like, and (iii) for other internal business purposes.

Links to Other Websites

The Product may contain links to websites other than those websites owned or operated by GetIt Remote. Such sites may have their own privacy policies, or no privacy policies at all. GetIt Remote is and shall be in no way responsible for such sites or the content thereon, and We provide such links solely for your convenience. Such links may be to advertisers, content providers, or other third parties. These sites may collect information and use it in ways inconsistent with this Privacy Notice. We encourage you to review the privacy policies and terms of use associated with any third-party sites or services before providing them with any of your personal information. We do not control the content that appears on third-party sites, and We take no responsibility for their content, nor should it be implied that We endorse or otherwise recommend such sites or any of the products, services, or other offerings made on or through such sites.

Changes to this Privacy Notice

GetIt Remote may modify this Privacy Notice to reflect changes to its privacy practices. The most current version of the Privacy Notice will govern Our collection, use, retention, and disclosure of the information provided to or obtained by Us on account of your Use of the Product. If We make any material modification(s) to this Privacy Notice, We will provide general notice of it/them on our website, www.getitremote.com, as well as notify you by email prior to such modification(s) becoming effective. Your continued or subsequent Use of the Product after We make such a notification shall signify your acknowledgment of and consent to the modified Privacy Notice. We encourage you to periodically review the Privacy Notice located on Our website for the latest information on Our privacy practices.

Have a question?

Email us at support@getitremote.com.